Time is Money!
Time is money, and the last thing you want to do is waste it waiting on slow IT service, or worse yet, hauling your equipment to some “computer shop” for who knows how long. OurNerd understands that you don’t have time to wait around on IT service. That is why we pride ourselves on FAST, ON SITE, service. We perform all of our service at your location, and we don’t charge a travel fee! We also offer Remote Service, which allows us to help you right when you call!
Service in a Hurry!
We perform most service requests within 24 hours, and when we schedule a time, you can rest assured we will be there on time! Some customers even call us “Johnny on the spot”! We are available when you need us. We can even perform service for you during your non-business hours if you need us too. Of course, that will cost a bit more, but sometimes you just can’t be down during business hours. Call us, e-mail us, text us, we will be there in a hurry, anyway you contact us!
We Solve Problems
Our customers come to rely on us to be problem solvers not pass the buck-ers. We have all been there, you need help solving a problem and “tech support ” reads their script, which never works, then they say, “the problem is on your end”, sorry. We know how frustrating that can be, that is why we take ownership of your problem and will get it fixed one way or another. We don’t pass the buck off to someone else. Tell us your problem, then sit back and relax.
We are Affordable!
You already spend a lot of money on your IT equipment the last thing you need to do is spend a lot of money maintaining it. We try our hardest to keep our service rates low, and be fast and efficient with our service. We believe we have the best rates around, along with the very best service. That is not a combo you get very often! We can even work with you using monthly service agreement, if you would prefer not having to deal with hourly bills.
We Are Friendly!
Have you ever heard of “Nick Burns, Your Company’s Computer Guy”? You may not have heard of him, but there is almost a 100% chance you have dealt with someone exactly like him. Don’t worry, even we have to deal with those type of IT people. We take great pride in being friendly and personable. We will not be rude to you, or treat you badly no matter the circumstances. In fact, we go out of our way to not make you feel silly or embarrassed about any IT problems you are having. We all have our areas of expertise, ours just happens to be IT. Simply put, we will treat you with respect.
Boring, but Crucial, Bullet Points
Services we provide.
- PC and MAC Repair
- PC Sales
- PC Parts
- Network Installation
- Network Consulting and Support
- Complete server based computer systems
- IT Consulting
- IT Management
Area We Service
We provide service almost anywhere within the State of Kansas. For service performed outside of a 30 mile radius of Hutchinson, we charge our hourly rate from door to door.
- $115 /hour for onsite service
- $60 /hour for Non-Profit service
- $230 /hour for emergency or after hours support
- $50 For Remote service less than 30 minutes
We also provide managed IT services, if you prefer.
We specialize in small business computer services and support. We have over 10 years of experience, specializing in small business IT management. We support both Windows and Mac, and we support almost anything else related to technology.